Category: Uncategorized

2017: Mobile App Required

If you’re serious about building a lasting relationship with your customers, you must have an engaging digital experience.  And the most utilized and fastest growing way consumers access digital media is through smart phone mobile apps.  If you already have … Read More

An Energy Provider’s Strategy for Millennials

In 2016, Millennials surpassed Baby Boomers as the largest living generation in the US, according to Pew Research.  Millennials make up an average of 20% of MeterGenius’ retail energy clients’ customer base, and they consistently have the worst retention rates.  … Read More

User Survey Highlight: Smart Devices

Periodically, we survey our users across all of our clients in order to better understand their needs and develop new features.  Because our users are highly engaged, we get great response rates – nearly 25%.  In our latest survey, we … Read More

How to generate the most value out of smart meters

Most electricity companies that have installed smart meters have created customer portals in an attempt to make information more accessible. Users can download Excel spreadsheets containing monthly data, but these datasets are far too broad and difficult for the average … Read More